Sales Development Representative (SDR)
- Remote
- Remote, Kyiv, Ukraine
- Sales
Job description
π’ Department: Sales Development
π₯ Team: Head of Sales Development & Lead Generation department
π Location: Remote
β³ Employment Type: Full-time
Who we are?
Eleken is a product design partner for SaaS companies. We work on a subscription-based model, giving clients a fast, stable, experienced UI/UX design team that integrates into their workflow.
Who we're looking for?
Someone who can both find the right companies β reading the signals that tell you a SaaS product needs design help right now.
And reaching out to leads, starting a conversation, discovering the pain points and asking the one question that makes them tell you what's actually broken. By the time you hand a lead to a Business Development Manager, you should know what hurts and how UI/UX design could help them resolve the pain.
You'll work alongside Kateryna Kruhlova and a team of experienced lead generation specialists, inside a department that already has defined ICPs, clear KPIs and a transparent pipeline.
Job requirements
What you'll do:
Finding the right companies
β Research and identify potential leads using LinkedIn Sales Navigator, Clay, Claude and other AI tools, job boards and company websites
β Read the signals that a company needs design help: hiring for design roles, a recent raise, a rebrand, a product launch, a framework migration
β Qualify against our ICP before anyone spends time on a call
Starting and holding the conversation
β Write first messages on LinkedIn and email that read like a person wrote them
β Keep the conversation going after the first reply β ask the questions that surface what's actually wrong with their product or their design process
β Work out who you're really talking to, and whether that person can decide anything
β Handle the usual objections in writing β "we have an in-house designer", "not right now", "just send me your rates" β without pushing for a call too early
β Book discovery calls for Business Development Managers, and hand them a lead with context: what hurts, who decides, what they've already tried
Required skills:
β 1+ year of hands-on B2B lead generation experience, preferably in IT, product design or SaaS
β Experience taking a lead from the first reply through to a booked call
β Comfortable asking diagnostic questions in writing, and patient enough to let a conversation run over several exchanges
β Strong understanding of ICP and the lead qualification process
β Able to recognise when a lead isn't a fit and say so, rather than booking a call to hit a number
β Ability to write creative, personalised, compelling outreach for both LinkedIn and email
β Strong written English (B2+)
β Experience working to KPIs and improving messaging performance on the evidence
β Solid experience with LinkedIn Sales Navigator, Apollo or similar
β You use AI for research, personalisation and speed β not to write the message for you.
Would be a plus
β Hands-on experience with automation tools (Closely, Clay, Lusha, Sendspark)
β A well-developed LinkedIn profile, or experience building and growing one
What you can expect:
β Mature processes: defined ICPs, clear KPIs, an organised workflow and a transparent bonus system
β Real autonomy: your hypotheses, your messaging style and your judgement on who's worth pursuing all matter
β A supportive team: direct communication, realistic expectations, fast feedback
β Professional growth: access to analytics, room to experiment, a data-driven approach
β Where this leads: our Account Managers and Business Development Managers came up through this team. If you eventually want to own conversations end to end, this is the route.
For you:
πΈ Salary: discussed individually and depends on your experience and skills
β° Flexible working hours
ποΈ Paid vacation and sick leave
π― Fully remote
πΌ Co-working space compensation
βοΈ Accounting support
ποΈ Employee referral bonus
π Internal educational activities
π Reading club and corporate library
Interview stages:
β‘οΈ Interview with our Talent Acquisition Specialist
β‘οΈ Test task β a short written exercise: you'll get a real prospect replies and write the next messages, then explain why you wrote it that way
β‘οΈ Interview with Head of Sales Development β a deeper conversation about your experience
β‘οΈ Offer
Want to learn more about our company or see our work?
βΆοΈ YouTube
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